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Allergy alert Published FSA-AA-17-2023

Tesco recalls Tesco Free From Bran Flakes because of undeclared milk and hazelnut

Act if you are allergic to milk, hazelnut and nuts

This alert is for people with an allergy or intolerance to milk, hazelnut and nuts. The allergen is not declared correctly on the label.

Check your pack

Tesco Free From Bran Flakes

Pack size: 300g

What to look for. Print styles vary, so compare each character with the list below.

Best before
26 May 2024

The latest affected best-before date was 26 May 2024, which has passed. Recalled products can still be in cupboards and freezers, so check any you have at home.

What to do

Advice from the FSA notice:

  1. If you have bought the above product and have an allergy or intolerance to milk or milk constituents and/or an allergy to hazelnut (nuts) do not eat it. Instead, return it to a Tesco store for a full refund, no receipt is required. For further details please contact Tesco customer services on 0800 505 555.
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Why it was recalled

The FSA's risk statement:

Milk and Hazelnut (nuts)

This product may contain milk and hazelnut (nuts) making it a possible health risk for anyone with an allergy or intolerance to milk or milk constituents and/or an allergy to hazelnut (nuts).

Details from the notice

Tesco is recalling Tesco Free From Bran Flakes because some packs may contain a small amount of another cereal variant (chocolate pillows) that contain milk and hazelnut (nuts) which are not mentioned on the label. This means the product is a possible health risk for anyone with an allergy or intolerance to milk or milk constituents and/or an allergy to hazelnut (nuts).

An Allergy Alert is issued when an allergen is missing from the label or labelled wrongly.

What the business is doing

Tesco is recalling the above product from customers and has been advised to contact the relevant allergy support organisations, which will tell their members about the recall. The company has also issued a recall notice to its customers. These notices explain to customers why the product is being recalled and tell them what to do if they have bought the product. Please see the attached notice.

Where it was sold

How this recall compares

  • This was the 12th recall involving Tesco in the 12 months to 6 April 2023. All Tesco recalls
  • Undeclared milk is behind 270 UK allergy alerts since 2018, more than any other allergen. All milk allergy alerts

Counts from FSA and FSS alerts since January 2018.