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Product recall Published FSA-PRIN-01-2025

TriOn Pharma recalls Aactive D3 2000iu/ml supplements because of excess levels of Vitamin D3

This recall applies to everyone who bought the product

The FSA has said the product may be unsafe to eat. Check the details below against your pack.

Check your pack

Aactive D3 2,000iu/ml Oral Drops

Pack size: 20ml

What to look for. Print styles vary, so compare each character with the list below.

Batch code
LS23317
Best before
November 2025

Aactive D3 2,000iu/ml Oral Solution

Pack size: 50ml

What to look for. Print styles vary, so compare each character with the list below.

Batch code
LS23318
Best before
November 2025

The latest affected best-before date was November 2025, which has passed. Recalled products can still be in cupboards and freezers, so check any you have at home.

What to do

Advice from the FSA notice:

  1. If you have bought any of the above products do not consume them. Instead, return them to the store from where they were bought for a full refund. For more information contact TriOn Pharma on 02392 255770 or [email protected]
Call 02392 255770 Email [email protected]
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Why it was recalled

The FSA's risk statement:

High levels of vitamin D3 have been found in the products listed above.

Excessive intakes of vitamin D can cause various adverse health effects because of hypercalcaemia (high blood calcium level). Symptoms and signs may include anorexia, nausea, vomiting, weakness, lethargy, constipation and non-specific aches and pains, as well as thirst, polyuria, weight loss and cardiac dysrhythmias.

Details from the notice

TriOn Pharma is recalling two food supplement products. Aactive D3 Drops and Aactive D3 Solution because they contain higher levels of vitamin D3 than written on the label.

This alert was published on Wednesday 8 January 2025 and updated on Thursday 9 January 2025 with a point of sale notice featuring product images.

A Product Recall Information Notice tells the public about food that is unsafe and is being removed from sale.

What the business is doing

TriOn Pharma is recalling the above products. Point of sale notices will be displayed in all retail stores that are selling these products. These notices explain to customers why the products are being recalled and what to do if they have bought the products. Please see the attached notice.

How this recall compares

  • Chemical risk has caused 44 UK food recalls since 2018, most often in dairy and cheese, followed by ready meals, sandwiches and salads. All chemical risk recalls

Counts from FSA and FSS alerts since January 2018.