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Allergy alert Published FSA-AA-25-2020

Waitrose & Partners recalls Waitrose N°1 Charentes Butter Croissants because of undeclared soya

Act if you are allergic to soya

This alert is for people with an allergy or intolerance to soya. The allergen is not declared correctly on the label.

Check your pack

Waitrose N°1 Charentes Butter Croissants

Pack size: 2 x Units
Best before
01 April 2020

The latest affected best-before date was 1 April 2020, which has passed. Recalled products can still be in cupboards and freezers, so check any you have at home.

What to do

Advice from the FSA notice:

  1. If you have bought the above product and have an allergy to soya, do not eat it. Instead contact Waitrose customer service on 0800 188 881, Option 4 to arrange a refund. If customers are making an essential trip to a Waitrose store they can return the item in-store for a full refund.
Call 0800 188 881
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Why it was recalled

The FSA's risk statement:

Soya

This product contains soya making the product a possible health risk for anyone with an allergy to soya.

Details from the notice

Waitrose & Partners is recalling Waitrose N°1 Charentes Butter Croissants, packs of 2 units because they have been filled with an incorrect product which contains soya that is not declared on the label. This means the product is a possible health risk for anyone with an allergy to soya.

An Allergy Alert is issued when an allergen is missing from the label or labelled wrongly.

What the business is doing

Waitrose is recalling the above product from customers and has contacted the relevant allergy support organisations, which will tell their members about the recall. The company has also issued a point-of-sale notice to its customers. These notices explain to customers why the product is being recalled and tell them what to do if they have bought the product. Please see the attached notice.

Where it was sold

How this recall compares

Counts from FSA and FSS alerts since January 2018.