Allergy alert Published FSA-AA-20-2023

Birds Eye recalls Aunt Bessie’s Crispy Whole Onion Rings because of undeclared egg and milk

Act if you are allergic to milk and egg

This alert is for people with an allergy or intolerance to milk and egg. The allergen is not declared correctly on the label.

Check your pack

Aunt Bessie’s Crispy Whole Onion Rings

Pack size: 375g
Batch code
L3037
Best before
August 2024

The latest affected best-before date was August 2024, which has passed. Recalled products can still be in cupboards and freezers, so check any you have at home.

What to do

Advice from the FSA notice:

  1. If you have bought the above product and have an allergy or intolerance to egg and/or milk or milk constituents do not eat it. Instead, cut the packaging which shows the batch code and post this and your contact details to the address as shown on the attached notice for a full refund. The address is Birds Eye Limited Freepost, ADM3939, London, SW1A 1 YS. For any further questions, contact Birds Eye UK Freephone hotline on 0800 088 5573 or via www.birdseye.co.uk/contact-us
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Why it was recalled

The FSA's risk statement:

Egg and Milk

This product may contain egg and milk making it a possible health risk for anyone with an allergy or intolerance to egg and/or milk or milk constituents.

Details from the notice

Birds Eye is recalling Aunt Bessie’s Crispy Whole Onion Rings as some packs may contain an incorrect product which contains both egg and milk due to a manufacturing error. This means the product is a possible health risk for anyone with an allergy or intolerance to egg and/ or milk or milk constituents.

An Allergy Alert is issued when an allergen is missing from the label or labelled wrongly.

What the business is doing

Birds Eye is recalling the above product from customers and has been advised to contact the relevant allergy support organisations, which will tell their members about the recall. The company has also issued a recall notice to its customers. These notices explain to customers why the product is being recalled and tell them what to do if they have bought the product. Please see the attached notice.

How this recall compares

Counts from FSA and FSS alerts since January 2018.