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Allergy alert Published FSA-AA-26-2023

Harrods recalls Harrods Chocolate Cantuccini biscuits because of undeclared pistachio (nuts)

Act if you are allergic to nuts and pistachio

This alert is for people with an allergy or intolerance to nuts and pistachio. The allergen is not declared correctly on the label.

Check your pack

Harrods Chocolate Cantuccini Biscuits

Pack size: 250g
Batch code
L1592
Best before
August 2023

The latest affected best-before date was August 2023, which has passed. Recalled products can still be in cupboards and freezers, so check any you have at home.

What to do

Advice from the FSA notice:

  1. If you have bought the above product and have an allergy to pistachio (nuts), do not eat it. Instead please contact Harrods Customer Services on +44 (0) 20 7730 1234 to request a full refund.
Call +44 (0) 20 7730 1234
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Why it was recalled

The FSA's risk statement:

Pistachio (nuts)

This product contains pistachio making them a possible health risk for anyone with an allergy to pistachio (nuts).

Details from the notice

Harrods is recalling Harrods Chocolate Cantuccini biscuits because they contain pistachio (nuts), which are not mentioned on the label. This means the product is a possible health risk for anyone with an allergy to pistachio (nuts).

An Allergy Alert is issued when an allergen is missing from the label or labelled wrongly.

What the business is doing

Harrods is recalling the above product from customers and has been advised to contact the relevant allergy support organisations, which will tell their members about the recall. The company has also issued a point-of-sale notice to its customers. These notices explain to customers why the product is being recalled and tell them what to do if they have bought the product. Please see the attached notice.

Where it was sold

The FSA lists this alert for: England.

How this recall compares

  • Undeclared nuts is behind 111 UK allergy alerts since 2018, the 4th most common allergen. All nuts allergy alerts

Counts from FSA and FSS alerts since January 2018.