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Allergy alert Published FSA-AA-38-2020

Premier Foods recalls Bisto Original Gravy Powder because of undeclared milk

Act if you are allergic to milk

This alert is for people with an allergy or intolerance to milk. The allergen is not declared correctly on the label.

Check your pack

Bisto Original Gravy Powder

Pack size: 400g
Lot number
0092 A5 (all products with this lot number and time codes between 22:41 and 22:47)
Best before
end: March 2022

The latest affected best-before date was March 2022, which has passed. Recalled products can still be in cupboards and freezers, so check any you have at home.

What to do

Advice from the FSA notice:

  1. If you have bought the above product and have an allergy or intolerance to milk or milk constituents do not eat it. If customers are making an essential trip to the store where it was bought from, they can return the item in-store for a full refund. Alternatively contact Premier Foods Customer Service at www.bisto.co.uk or call 0800 085 3959 (Mon-Fri 9am-5pm), or call Asda Customer Relations on 0800 952 0101.
Call 0800 085 3959Call 0800 952 0101
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Why it was recalled

The FSA's risk statement:

Milk

This product contains milk making it a possible health risk for anyone with an allergy or intolerance to milk or milk constituents.

Details from the notice

Premier Foods is recalling Bisto Original Gravy Powder because it contains milk which is not mentioned on the label. This means the product is a possible health risk for anyone with an allergy or intolerance to milk or milk constituents. This only affects products sold in certain Asda stores in the north of England with lot number 0092 A5 and time codes between 22:41 and 22:47.

An Allergy Alert is issued when an allergen is missing from the label or labelled wrongly.

What the business is doing

Premier Foods is recalling the above product from customers and has been advised to contact the relevant allergy support organisations, which will tell their members about the recall. The company has also issued a point-of-sale notice to its customers. These notices explain to customers why the product is being recalled and tells them what to do if they have bought the product. Please see the attached notice.

Where it was sold

The FSA lists this alert for: England.

How this recall compares

Counts from FSA and FSS alerts since January 2018.