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Allergy alert Published FSA-AA-15-2024

Unilever recalls Viennetta Vanilla because allergens are not listed in English

Act if you are allergic to milk and soya

This alert is for people with an allergy or intolerance to milk and soya. The allergen is not declared correctly on the label.

Check your pack

Viennetta Vanilla (Vainilla)

Pack size: 650ml
Batch code
L4031BC020
Best before
January 2026

The latest affected best-before date was January 2026, which has passed. Recalled products can still be in cupboards and freezers, so check any you have at home.

What to do

Advice from the FSA notice:

  1. If you have bought the above product and have an allergy or intolerance to milk or milk constituents and/or an allergy to soya, do not eat it. Instead, contact the Unilever careline team for further guidance on 0800146252 or email [email protected].
Call 0800146252 Email [email protected]
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Why it was recalled

The FSA's risk statement:

Milk and Soya

This product contains milk and may contain soya making it a possible health risk for anyone with an allergy or intolerance to milk or milk constituents and/or an allergy to soya.

Details from the notice

Unilever are recalling Viennetta Vanilla because milk and soya are not listed in English on the label. This means the product is a possible health risk for anyone with an allergy or intolerance to milk or milk constituents and/or an allergy to soya. This is a result of a labelling error which means allergens and product information are in Spanish. This only affects products sold at Tesco stores in the UK.

An Allergy Alert is issued when an allergen is missing from the label or labelled wrongly.

What the business is doing

Unilever is recalling the above product from customers and has contacted the relevant allergy support organisations, which will tell their members about the recall. The company has also issued a point-of-sale notice to its customers. These notices explain to customers why the

Where it was sold

The FSA lists this alert for: England, Scotland, Wales.

How this recall compares

  • This is the 6th recall or allergy alert naming Unilever since 2018 (9 in total). All Unilever recalls
  • This was the 10th recall involving Tesco in the 12 months to 5 April 2024. All Tesco recalls
  • Undeclared milk is behind 270 UK allergy alerts since 2018, more than any other allergen. All milk allergy alerts

Counts from FSA and FSS alerts since January 2018.