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Product recall Published FSA-PRIN-19-2024

itsu (grocery) recalls frozen itsu Sizzling Pork Gyoza because it may contain pieces of plastic

This recall applies to everyone who bought the product

The FSA has said the product may be unsafe to eat. Check the details below against your pack.

Check your pack

itsu sizzling pork gyoza

Pack size: 240g
Best before
08 March 2025

The latest affected best-before date was 8 March 2025, which has passed. Recalled products can still be in cupboards and freezers, so check any you have at home.

What to do

Advice from the FSA notice:

  1. If you have bought the above product do not eat it. Please send a photograph of the best before date to [email protected] or write to them at itsu (grocery), Partnership House, Carlisle Place, London, SW1P 1BX. For more information contact itsu on 0333 224 9510.
Call 0333 224 9510 Email [email protected]
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Why it was recalled

The FSA's risk statement:

This product may contain small pieces of plastic which makes it unsafe to eat.

Details from the notice

itsu (grocery) is recalling frozen itsu sizzling pork gyoza because it may contain small pieces of plastic. The possible presence of plastic makes this product unsafe to eat.

4 May 2024 - Updated only to include refreshed customer notice.

A Product Recall Information Notice tells the public about food that is unsafe and is being removed from sale.

What the business is doing

itsu (grocery) is recalling the above product from customers. The company has also issued a recall notice to its customers. These notices explain to customers why the product is being recalled and what to do if they have bought the product. Please see the attached notice.

How this recall compares

  • This is the 5th recall or allergy alert naming itsu since 2018 (5 in total). All itsu recalls
  • Plastic has caused 72 UK food recalls since 2018, most often in meat and poultry, followed by bread and bakery. All plastic recalls

Counts from FSA and FSS alerts since January 2018.