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Allergy alert Published FSA-AA-54-2022

itsu (grocery) recalls itsu noodle’soup veg gyoza & greens because of undeclared crustaceans

Act if you are allergic to crustaceans

This alert is for people with an allergy or intolerance to crustaceans. The allergen is not declared correctly on the label.

Check your pack

itsu noodle’soup veg gyoza & greens

Pack size: 230g
Use by
All Use By dates up to and including 15 October 2022

The latest affected use-by date was 15 October 2022, which has passed. Recalled products can still be in cupboards and freezers, so check any you have at home.

What to do

Advice from the FSA notice:

  1. If you have bought the above product and have an allergy to crustaceans, do not eat it. Instead, send a picture of the use by date on the packaging to [email protected] for a full refund, or if preferred, contact itsu (grocery) on 0333 224 9510.
Call 0333 224 9510 Email [email protected]
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Why it was recalled

The FSA's risk statement:

Crustaceans

This product contains crustaceans, making it a possible health risk for anyone with an allergy to crustaceans.

Details from the notice

itsu (grocery) is recalling chilled itsu noodle’soup veg gyoza & greens because some packs have been mispacked with a prawn gyoza that contains crustaceans which is not mentioned on the label. This means the product is a possible health risk for anyone with an allergy to crustaceans.

An Allergy Alert is issued when an allergen is missing from the label or labelled wrongly.

What the business is doing

itsu (grocery) is recalling the above product from customers and has contacted the relevant allergy support organisations, which will tell their members about the recall. The company has also issued a recall notice to its customers, which explains to customers why the product is being recalled and tells them what to do if they have bought the product. Please see the attached notice.

How this recall compares

Counts from FSA and FSS alerts since January 2018.