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Allergy alert Published FSA-AA-69-2019

itsu (grocery) recalls itsu veg gyoza because of undeclared prawns

Act if you are allergic to crustaceans

This alert is for people with an allergy or intolerance to crustaceans. The allergen is not declared correctly on the label.

Check your pack

itsu veg gyoza

Pack size: 120g
Batch code
LH283
Best before
11 December 2019

itsu veg gyoza

Pack size: 120g
Batch code
LH293
Best before
14 December 2019

itsu veg gyoza

Pack size: 120g
Batch code
LH302
Best before
12 December 2019, 29 January 2020 and 27 February 2020

The latest affected best-before date was 27 February 2020, which has passed. Recalled products can still be in cupboards and freezers, so check any you have at home.

What to do

Advice from the FSA notice:

  1. If you have bought the above product and have an allergy to crustaceans, do not eat it. For a full refund please send a picture of the batch code on the packaging to: [email protected] or write to itsu [grocery], 52-54 High Holborn, London WC1V 6RL
Email [email protected]
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Why it was recalled

The FSA's risk statement:

Crustaceans

This product may contain prawns making it a possible health risk for anyone with an allergy to crustaceans.

Details from the notice

itsu (grocery) is recalling itsu veg gyoza because the product may contain prawns which are not mentioned on the label. This means the product is a possible health risk for anyone with an allergy to crustaceans. The recalled batches are only sold in Tesco Stores.

An Allergy Alert is issued when an allergen is missing from the label or labelled wrongly.

What the business is doing

itsu (grocery) are recalling the above product from customers and have contacted the relevant allergy support organisations, which will tell their members about the recall. The company has also issued a point-of-sale notice to its customers. These notices explain to customers why the product is being recalled and tell them what to do if they have bought the product. Please see the attached notice.

Where it was sold

How this recall compares

  • This is the 1st recall or allergy alert naming itsu since 2018 (5 in total). All itsu recalls
  • This was the 12th recall involving Tesco in the 12 months to 3 August 2019. All Tesco recalls
  • Undeclared crustaceans is behind 24 UK allergy alerts since 2018, the 11th most common allergen. All crustaceans allergy alerts

Counts from FSA and FSS alerts since January 2018.